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Судя по многоточиям - Вам явно не хватает русского языка! Удачи!
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Ok. No problem. Let's describe the same problem/question in english. ROSCO/SLK - is normal customs broker company which provides standart services for customs clearance assistance. No any questions about customs clearance procedures of my shipments. Absolutely regular company and if someone who was fired from this company doesn't like it - it's not a reason to say "BAD COMPANY, DON'T GO THERE".
Thanks.